Protocol for placing information on the teaching intranet

Purpose of protocol
To ease the task of making files (documents, images, links, etc.) accessible on the School of Medicine undergraduate teaching intranet server or on courses in Blackboard. If the ‘jargon’ appears daunting, or if you require any advice, do not hesitate to email: webmaster.feo
The support team assisting you
A small team set up within the FEO will process your request and locate your information in the appropriate section(s) of the intranet site/Blackboard. We can also advise you to a limited extent with regard to formatting your documents e.g. use of fonts and styles. However, we do suggest that first you look at various other examples on the intranet to see if you could improve your own version.
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Sending materials
We require all material to be submitted ideally by email to: webmaster.feo with items as attachments within the message. See below (information required) for other details that we need you to provide as part of your email message.
Email submission size limitation and alternative methods
email: webmaster.feo email is received on the College Exchange Mail server. These servers currently limit receipt of files to 10 Mb or less from within the Exchange server system of College. Files received from outside of Imperial's Exchange system are normally restricted by the sender's email provider, sometimes to a low limit of 4Mb.
File Exchange: ICT provide a secure portal through which very large, or unemailable files, may be shared. https://fileexchange.imperial.ac.uk allows files up to 2Gb to be shared. It provides a filestore location which should be sent to webmaster.feo together with instructions as to the course, date, title of lecture, etc. Please note that files are automatically deleted 2-weeks following placement in the secure store.
Drop your files into a share "Via the network": A network location is available as a desktop icon on all teaching room PCs, but is also available across the networks at
\\icfs1\group\fom\UG-Lects
.
This location can also be accessed remotely via a VPN connection. Please copy your file into the appropriate campus/room location. Please title your file sensibly and meaningfully, and include the course, lecture title, your name and date of lecture on the title slide of a presentation/document. Please email webmaster.feo to remind us to retrieve the file.
"Posting a file to webmaster.feo": If you create a "post" via a MAPI client, such as Outlook, on a College desktop machine or via that client using a VPN connection, the attachment is transmitted without size limitation. You can submit files direct to the webmaster.feo public folder (All Public Folders/Faculty of Medicine Intranet/Undergraduate/webmaster.feo) and create a "post" as a new message with your file(s) as attachment(s). Note: this will not be copied to your email Sent items directory.
This method of posting messages into a Public Folder also works via web access to the Exchange email system (https://icex.imperial.ac.uk) except that there is a 50Mb quota limit on attachments sent as "posts".
If your files cannot be sent by these methods, please consider use of alternative methods using removable media. Please advise webmaster.feo by email if you have any problems and we will arrange a suitable means of transferring your files. All submissions through this route must be accompanied by an email to webmaster.feo with course details, etc., as above.
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Submission timing
Please allow a reasonable time for your request to be dealt with. Course material submitted to webmaster.feo is normally published on the intranet or Blackboard within two working days of receipt. A same-day response cannot be guaranteed as it depends on the volume of submissions.
Information required with submission
Each email message should contain only those items relevant to a single location on the intranet and must include a brief description e.g. Year/Course name/Session title/Date required by or after/etc. as part of the message body. If we have to open each of your documents to find this information, this will result in further delay in uploading documents to the server. If you send material in advance and don't want it to be available immediately, please specify the exact date/time when you would like it to be published, eg "Please publish the answer file after the quiz on Tuesday 4 November at 4 pm."
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Class handouts
The Learning Resources team is also responsible for producing copies of class handouts and lecture notes for students for some courses. All requests for materials to be copied should be sent to webmaster.feo. Please allow us sufficient time to print your materials as at some times of year we have a very large number of pre-booked printing. All centralised printing is currently undertaken in SAFB, and should be collected from the copy room, 2nd floor, MDL2, 1st door on the right. If the material is required for another campus, please allow additional time for transport, or arrange with us for its collection.
Acceptable formats for submission of intranet material

Documents are normally in one of the following formats:

  • Word format (most submissions are likely to be in this format)
  • PowerPoint presentation format
  • Excel format
  • Please note that all teaching rooms and student cluster machines have the means to open Office 97 format documents.
  • image files, e.g. for inclusion in web pages—preferably in jpg or gif format (seek advice as to the resolution and colour depth of images: generally jpg gives better colour balance on screen as millions of colours are allowed, whereas gif files only allow 256 colours. Animated sequences can be stored as gif formats but not as jpg formats.
  • pdf - you MUST also provide the native file format so that we can be compliant with Disability Legislation
  • Quicktime video (please ensure Macintosh Quicktime files are saved in the correct format for viewing with Quicktime-for-Windows)
  • For sound and other video formats, please enquire.
If files of other formats are submitted, there may be further delay in processing them whilst they are transferred into a format that can be viewed on the computer cluster machines. 
.exe formats generally will NOT be permitted - please enquire first if your upload requires use of this file format.
Submission of data files or executable files for other applications may also be made although it may be necessary to locate executable files on network drives rather than on the intranet server. Please enquire first if you wish executable files to be available to the students.  Please also note that we have found that some executable files are impossible to mount so as to be accessed from a network server. For this reason, last minute requests for such a service are likely to be declined.
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Fonts

  • Whatever the content or document format you use, you should consider the use of fonts. Within Imperial, students will view your work using Windows workstations equipped with the standard series of Windows fonts. Please ensure that your files use these standard fonts. If not, check whether your application programme allows you to ‘embed’ fonts with a document. We do not recommend this as it can result in a very large file size. There are also copyright issues relating to distributing licenced fonts. Our preference is that you use a standard font e.g. Arial. Tables with numbers may benefit from the use of a non-proportionally-spaced font such as "Arial Uni-Code MS" or "Courier New"

File names

  • File names containing spaces can cause problems with downloading for some users' systems, so please ensure that there are no spaces in the file names you use. If you need to separate the words in the file name then hyphens can be used, or simply start each new word with a capital letter (e.g. MCD-session-6-handout.doc or MCDSession6Handout.doc would both be acceptable). If you expect to have many files submitted into the same section (directory) of the intranet, it is also helpful to include a date or session number as the first part of the filename, e.g. MCD-Micro1.ppt, MCD-Micro2.ppt, etc.
  • Please ensure that the filename bears some resemblance to the title page within the document.
  • Course convenors are also asked to ensure that a copy of their course guide is made available electronically to the intranet in advance of the start of the course: if not the complete guide, the lecture timetable should be provided. This is so that the session layout for subsequently-submitted course material may be prepared.
Content submitted
  • The content must be relevant to the course and we will assume that any submission has the approval of the course leader or Head of Year, as appropriate.
  • Copyright - see Library information
    For each piece submitted, you must check that either no copyright exists, or that the you (or College) hold the copyright for all complete components of the piece. Please email webmaster.feo and we will check with the library for advice on whether copies of electronic journal articles are permitted to be stored on the intranet server.
  • Electronic copies of copyrighted material for which no electronic licence exists may be placed on the intranet if the material was published in the UK. Guidelines for digitising such content for re-publishing on the intranet are in preparation.
  • Patients
    Where patients are identifiable in the material used, it is essential that their permission to be used in this way as part of teaching/training has been explicitly obtained. If this has not been obtained then patient data may be used but only after it has been anonymised. Teachers are advised of Imperial's Code of Practice on Handling of Patient Data on Imperial information systems and Imperial's Information Systems Security Policy
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Further technical points - especially for PowerPoint files

  • Colour can enhance the on-screen appearance of documents but students may still prefer to print in mono to avoid the extra costs of colour printing. You should therefore use colour with this in mind. If colour is used in a document, please ensure that your document has an acceptable level of clarity when printed in black & white/greyscale. Colour printers are not generally available on Tier 2 clinical sites.
  • Backgrounds with graded shading should be avoided as these cause problems when printed on some printers. the most common problem is the very large printer file that is generated often causes extended delays in the printjob.
  • PowerPoint - Use Imperial templates wherever possible. These are designed to assist clarity. Further details are available for Windows and for Macintosh users. The PowerPoint template pages shown on these 2 sites provide much additional useful information to assist you in creating presentations that have high clarity.
  • Light colour backgrounds should be used for PowerPoint presentations, for web page backgrounds or for large areas of shading in other documents. Light backgrounds are also easier for those with visual-impairment since there are more colour possibilities for the overlaying text to provide the necessary contrast than is possible if dark backgrounds are used.
  • Red-on-blue, or vice versa, for text or diagrams, MUST NOT be used
  • When creating diagrams, use wide pen-widths to provide clarity.
  • Where practicable, reduce the colour depth and resolution of all images embedded within documents. You can do this within Word and PowerPoint documents by right-clicking on an embedded image and changing the image property by compressing the image. Please ask us for advice as to how to do this if you can't see what to do.
  • Scanned artwork/diagrams will inevitably appear degraded from the original so always scan from the highest quality original version of the image. Please check on your local system(s) that the quality of scanned work is adequate when viewed on-screen and after it is printed. When scanning printed material, place a black card behind the page being scanned - this will reduce the "bleed through" from the reverse side of the viewed page. Please enquire if there is a problem.
  • Try projecting your PowerPoint file in a lecture theatre and view it from the back row. Can you read it clearly? Students in the Communications Programme are advised to prepare slides with no more than 5 or 6 lines of text. How many lines per page do your talks have?
  • Consider the size of each image when it is printed. A very large image may just fill the computer screen but will flow over several sheets of printout.
  • If you wish to distribute software to run on student clusters PCs, you MUST first seek advice.
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Problems associated with web page systems

  • The use of Frames in Web pages can look fussy on screen but the real problem is that it may not be possible to print the complete content of a scrollable frame.
  • Javascript may be included as it works with most web browsers.
  • Java is now enabled on PC clusters.
Further information
Imperial's Information & Communication Technologies Division (ICT) also provides help on a number of topics http://www.imperial.ac.uk/ict
Staff from ICT have also assisted with the content of these notes having identified some of the problems.

Dr Mike Barrett
Head of Learning Resources, School of Medicine
020 7594 9823

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This page was last updated: January 3, 2012 10:27 AM